Great Rail Journeys

Appaling customer service after trying to negotiate with them on compensation for luggage damage and delays they made an offer and have now refused to talk to me. I am forced to go to ABTA and failing this it will be the small claims court. I will never use them again.

I booked the Simply Lake Garda trip with GRJ about six wks ago now and have had to call them on a few occasions since with queries I had.On two of those occasions I had the absolute pleasure of speaking with Daniel … More

Just come back from Simply Lake Garda tour with GRJ. Wonderful trip hotel excellent lovely home made food. Just the right balance of free time and excursions which were all wonderful and included in the holiday price. Tour manager was … More