Pavillion Residential and Nursing Home - Sanctuary Care

My mam has been in this care home for just over 12 months all the staff work really hard and have been great with my mam who feels safe and secure with them.I feel they need a couple more staff fully trained in Dementia but they are … More

Just rang pavillion in response to a distressed call from my mother. Spoke to Jasmine who was very abrupt and rude. No customer services whatsoever. I hope she treats her clients better than their relatives

My father died at the Pavillions this morning. Regardless of repeated requests for information on his conditionover a lengthy period of time the home have not once contacted me. Even with his death they have still not informed me - heard … More