Spotty Media
Marketing Agency Verified Owner
Owner verified March 2024
Spotty Media is a Durham-based hospitality marketing agency supporting restaurants, hotels, pubs, bars, venues, food and drink brands, events and destination organisations. Services include social media management, PR, content creation, paid social, email marketing and website development.
Business Details
Opening Times
Closed now · Opens at 9am- Monday09:00-17:00
- Tuesday09:00-17:00
- Wednesday09:00-17:00
- Thursday09:00-17:00
- Friday09:00-17:00
- SaturdayClosed
- SundayClosed
Business Description
Hospitality Marketing Support From Durham
Spotty Media is a hospitality marketing agency based in Durham and working with hospitality businesses across the United Kingdom. We support restaurants, hotels, bars, pubs, venues, accommodation providers, food and drink brands, events, BIDs and destination organisations.
Our work can bring strategy, content, communications and digital activity into one practical marketing plan. Some clients need ongoing support across several channels. Others come to us for a defined launch, campaign, website or piece of specialist work. We recommend the approach that fits the objective, audience, timescale and resources available.
Who We Work With
We work with hospitality businesses at different stages of development, from independent venues and growing brands to established groups, events and destination organisations.
Restaurant marketing might involve an opening, menu launch, private dining campaign, seasonal promotion or a clearer plan for social media and customer communication. Hotel and accommodation marketing may focus on rooms, food and drink, weddings, events, experiences or the direct booking journey. Bars and pubs may need support with events, drinks menus, food offers, regular content or local discovery.
We also support food and drink producers, suppliers, hospitality venues, BIDs, festivals and destination organisations where the brief benefits from an understanding of how people choose where to eat, drink, stay and visit.
Hospitality Social Media, PR And Content
Our hospitality social media management service can include planning, content calendars, copy, publishing, community activity and campaign coordination. The scope is shaped around the platforms, audiences and internal resources that matter to the business rather than posting for the sake of maintaining a schedule.
Hospitality PR support can include identifying newsworthy stories, preparing press material, media outreach and coordinating opportunities. We do not treat coverage as guaranteed. The work starts with whether there is a credible story and a relevant audience for it.
Content support can include hospitality photography, video, campaign assets, website copy and social content. We plan production around how the material will be used so that a shoot or content project supports the wider campaign instead of becoming an isolated collection of images or clips.
Paid Social, Influencer And Email Marketing
Paid social advertising can support a defined campaign, launch, event, offer or audience objective. We consider the customer journey, destination page, tracking and creative requirements before recommending media activity.
Influencer marketing can form part of a wider hospitality campaign when the creator, audience, format and commercial arrangement are appropriate. Support may include selection, briefing, coordination and campaign content, with disclosure and usage requirements agreed for the work involved.
Email marketing can help hospitality businesses communicate with an audience they have permission to contact. Depending on the brief, this may include campaign planning, newsletters, customer journeys, list development and content connected to bookings, events, launches or repeat visits.
Hospitality Website Development And Local Visibility
We design and develop websites for hospitality businesses, including restaurants, hotels, bars, pubs, venues and food and drink brands. A website project can consider navigation, menus, rooms, booking links, vouchers, events, private hire, enquiry routes, mobile usability and the content customers need before taking action.
Local visibility support can include Google Business Profile, business information, citation consistency, location content and the connection between a listing and the relevant website journey. The aim is to make accurate information easier for customers to find and understand, without inventing locations or relying on duplicated town pages.
Marketing Projects And Ongoing Support
Spotty Media can deliver a focused project, lead a defined campaign or provide ongoing hospitality marketing support. We can also work alongside an in-house marketer, management team, operations team or other appointed specialists.
Before work begins, we agree the objective, responsibilities, approval process, deliverables and review points. This helps both teams understand what is included and how decisions will be made during the project.
Work With Spotty Media
Our office is in Durham, North East England, and we support hospitality businesses throughout the UK. If you are looking for a hospitality digital marketing agency that understands the decisions behind restaurant visits, hotel bookings, venue enquiries and food and drink purchases, contact Spotty Media to discuss the challenge and the most useful next step.
Video
Services
Our Hotel Marketing Agency services help hotels, guest houses, resorts and accommodation providers increase direct bookings, improve online visibility and grow brand awareness. Through hotel PR, social media marketing, content creation, website development and digital advertising, we help hospitality businesses attract new guests and encourage repeat stays.
Our Hospitality PR Agency services help restaurants, hotels, bars and hospitality brands secure valuable media coverage and build stronger reputations. We create press campaigns, media outreach strategies and hospitality PR initiatives designed to increase awareness, generate publicity and position businesses as leaders within their sector.
Our Hospitality Social Media Management services help hospitality businesses engage customers, build communities and increase bookings. We create and manage content across Instagram, Facebook, LinkedIn and TikTok, delivering social media strategies tailored to restaurants, hotels, bars and food and drink brands.
We design and build websites for restaurants, hotels, bars, pubs and hospitality brands across the UK. Our hospitality website development services focus on user experience, SEO, mobile performance and conversions, helping businesses generate more bookings, enquiries and revenue. From bespoke website design and WordPress development to booking system integrations and ongoing support, we create websites that showcase your brand and support long-term growth.
Spotty Media is a specialist Restaurant Marketing Agency helping restaurants attract more customers, increase bookings and strengthen their brand presence. Our restaurant marketing services include social media management, restaurant PR, content creation, website development, influencer marketing and digital advertising. We work with independent restaurants, restaurant groups and hospitality venues across the UK to deliver marketing campaigns focused on driving covers, increasing visibility and supporting long-term growth.
Targeted social media advertising campaigns designed to increase bookings, enquiries and brand awareness. We manage paid campaigns across Facebook, Instagram and other platforms for hospitality businesses throughout the UK.
Professional content creation for hospitality businesses, including photography, videography, copywriting and graphic design. We create content that showcases your brand and engages your audience.
Connect your brand with relevant hospitality influencers and content creators. Our influencer marketing campaigns help increase awareness, reach new audiences and generate authentic engagement.
Email marketing campaigns designed to keep customers engaged and encourage repeat visits. From newsletters and promotions to automated customer journeys, we help hospitality businesses maximise customer retention.
Helping hotels increase direct bookings, improve online visibility and attract new guests. Our hotel marketing strategies combine digital marketing, content creation and PR to deliver measurable results.
Marketing services for bars, pubs and nightlife venues looking to increase footfall and build customer loyalty. We create campaigns that generate awareness and keep venues front of mind.
Marketing support for food producers, drink brands and suppliers. We help businesses tell their story, showcase their products and connect with customers across hospitality and retail sectors.
Social media marketing specifically designed for restaurants. We create engaging content, manage campaigns and build online communities that encourage bookings and repeat visits.
Social media marketing for bars, pubs and nightlife venues. We help venues promote events, showcase drinks menus and build a loyal customer following online.
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Reviews (9)
Average rating: 5.00/5
Our relationship with Spotty Media has grown into a genuine partnership over the last four years. What started with the creation of the Durham BID website, has evolved into a collaborative approach to marketing that has helped shape the way we promote Durham city centre.
The team doesn't just deliver creative ideas - they understand our objectives, challenge our thinking and bring fresh strategic insight to every project. From developing successful campaigns such as Durham Restaurant Week and Durham Independents to leading our social media activity. Spotty has consistently helped us connect businesses, residents and visitors in meaningful ways.
Their creativity and strategic thinking were instrumental in developing the Make it Durham campaign, creating a clear and ambitious brand that brings together our partners and businesses under one unified message. They understand the city, they understand our stakeholders and, most importantly, they understand how to create campaigns that people genuinely want to be part of.
Spotty Media has become an extension of our team, and their passion, professionalism and ability to deliver results make them an invaluable partner for Durham BID.
Working with Georga and Spotty Media has been instrumental in the growth and success of Chester-le-EATS.
From the outset, Georga helped us create a professional and streamlined trader application process, including the development of an online booking and application system that made it significantly easier for businesses to apply, communicate with us, and secure their place at the festival. This not only improved the experience for traders but also saved valuable administration time for our team.
Beyond the practical systems, Georga has provided invaluable consultancy on our overall marketing strategy. Her insight into what tactics will genuinely deliver results, combined with a clear understanding of our audience, has helped shape the direction of the festival's promotion year after year.
One of Spotty Media's greatest strengths is its expertise in public relations. As a former journalist, Georga has an exceptional ability to identify stories that resonate with both audiences and the media. Her press releases are engaging, professionally written and newsworthy, resulting in coverage across regional newspapers, websites and media outlets that we would have struggled to achieve on our own.
The team also takes the time to truly understand the brand. Rather than applying a generic approach to social media, they immerse themselves in the personality and values of Chester-le-EATS, allowing them to create content and campaigns that feel authentic and connect with our audience. Their social media support has helped increase awareness, engagement and excitement around the event each year.
Most importantly, all of these elements work together to deliver measurable results. Through improved marketing, stronger media coverage, effective social media campaigns and a professional trader experience, Spotty Media has played a significant role in helping Chester-le-EATS continue to grow, attracting more visitors, more traders and greater recognition across the region.
I would have no hesitation in recommending Georga and Spotty Media to any organisation looking for a proactive, knowledgeable and results-driven marketing and PR partner.
Durham Jazz Festival engaged Spotty Media to support us in the development of our website and as our marketing partner.
We have been completely blown away by the quality of their work. The website looks absolutely fantastic and, most importantly, Spotty Media have brought their marketing and copywriting expertise to provide an integrated service across design and promotion that has delivered huge value.
They have been extremely professional, flexible and a joy to work with. They have become part of the team rather than a service provider, bringing new ideas and constructive criticism. Finally, they have been very sensitive to our commercial constraints as a startup festival and have been flexible in tailoring their offer to meet our budget whilst delivering the outcomes we need.
They are playing a huge role in the successful launch of our festival and we would thoroughly recommend them to any organisation looking to build a digital presence and promote a new product, service or event.
I recently worked with Spotty Media for my business's marketing needs, and I was impressed with their level of professionalism and creativity in the Hospitality market. The team was organised and attentive, taking the time to understand my goals and target audience. Their strategies were innovative, and I saw a noticeable increase in engagement within weeks. Overall, I highly recommend their services for anyone looking to build their restaurant brand.
We received an excellent and personal service from James and Georga at Spotty Media. They really took the time to understand our needs and what we were wanting from our website.
Excellent communication and technical skills. A truly professional, accessible and friendly service. Would highly recommend.
From building our businesses websites to managing our social media, Spotty Media are a dream team.
They are super knowledgeable with hospitality marketing and our bars - with also serve food - have seen a huge uplift since working with them.
The team come up with excellent ideas to help us generate additional revenue, and are always on hand when we need support.
We have worked with them for years and can’t recommend them enough.
The team at Spotty Media are total professionals. Their strategic, creative and technical abilities are second to none.
They are enthusiastic, knowledgeable and well organised, keeping us informed at every stage of a project both pre-production and post production and carry the heavy load so you dont have too.
Not only is everything well considered and well planned, they are a pleasure to work with and have transformed our digital marketing profile, delivering outstanding results for us.
If your looking for a digital marketing agency, Spotty Media should be at the top of the list!
The team are brilliant, communication is excellent. Their attention to detail and commitment to excellence is evident in every project they undertake.
Their customer service is exceptional, with a friendly and responsive team are always ready to help.
We have worked with Spotty Media on one of our larger projects, and their whole process is flawless. Great communication, and they certainly know what they're doing in the Hospitality industry. Pleasure working with them.
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Business Details
Responsiveness
- Occasionally responds
Opening Times
Closed now · Opens at 9am- Monday09:00-17:00
- Tuesday09:00-17:00
- Wednesday09:00-17:00
- Thursday09:00-17:00
- Friday09:00-17:00
- SaturdayClosed
- SundayClosed
Location Map
Trust & quality badges
- Owner Verified
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