Frank's The Flooring Store

Took my daughter to get prices guy that served us told us we could only purchase certain ones costing way out of our budget. Went to another local carpet firm who informed us that they had added measurements that weren't needed and we were able to stay in our budget. Always shop around! Not everyone is honest!

The staff seemed lovely and helpful in the shop. However they didn't tell us we needed to have the old carpets up for the fitters so the fitters charged us an extra £30 to take the old carpets up. Then they told us they didn't take the old … More

Very poor approach to customer service. Carpets not fitted correctly. Told I would be called back to rectify it call never happened Carpet fitter all self employed so don’t care about problems. Store and fitters not on the same page. Expect problems.