Smyths Toys Superstores Stockton-on-Tees

I had a very disappointing experience at Smyths Toys recently. I asked an employee to help me look for a specific toy. He noticed a full box hidden on the top shelf and kindly brought a ladder to check it. While he was helping the manager … More

Every time I go to Smyths I come away smiling. Staff are without exception friendly smiley and helpful. The manager here clearly knows their business and should be proud of the excellent customer service. It’s rare nowadays to find a busy store like this providing such an excellent shopping experience.

Ive just been this morning to change my sons drone because it wouldn't connect. The lad that helped i didnt get his name but he was absolutely brilliant he give me a brand new drone and replaced the batteries. I hope the manager sees this … More