Hays Travel Durham

Disgusting service we booked for a silverstone 2023 package 3 months ago to get a call to say we can either pay an extra £300 per person (£1200 extra - over £4000 total for 4 of us!) or get a refund as the provider no longer has the … More

Excellent service. Booked a holiday but had to cancel it due to covid change to the hotel we booked. Recieved a full refund with in the two weeks as promised. So the experience was as painless as it could be. Due to their service i would use and recommend them

We were disappointed not to be going on our holiday and dreaded the cancellation/rebooking process. Need not have worried it was all handled very professionally I was asked if I could be patient and bear with them which idid. I havent had … More